Frequently Asked Questions (FAQ)
What Shipping Methods Are Available?
2. Express (Tracked) : 7-9 Working Days to be delivered
Item will be dispatched using your chosen method and will be shipped to the address that you have provided. In the event that a tracked delivery fails to reach you, a full refund of the item will be made to you.
How do I place an Order?
2. Adjust Quantity and Add To Cart
3. Go to Your Cart
4. Click Proceed To Checkout
5. Enter Discount Code (Optional)
6. Key in Contact Information and Shipping Address
7. Click Continue to shipping
8. Choose Shipping Method
9. Continue to Payment
10. Enter Credit Card or PayPal details
11. Click Pay now
What Payment Methods Are Accepted?
How do i apply a discount code
Do You Ship Internationally?
Can i return a product
Purchased products can be returned for full refund if they are due to manufacturing defect, within 14 days. We are sorry that we could not accept return / refund request due to change of mind. Thanks for your understandings.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Kindly provide the order details along with your return request.
To start a return, you can contact us at email@example.com. If your return request is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We are sorry to notify that we currently could not offer exchange services. Buyers are advised to ensure they have chosen the correct product or size before proceeding for payment.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.